Contact the AMA IT Helpdesk for assistance. A ticket will be created for you to track the issue until it is fully resolved. 

Call: 833.503.1078

 

Email:  helpdesk@ama-inc.com

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AMA Internal Ticketing:  https://servicedesk.ama-inc.com
 

Log-in to the Helpdesk Portal: http://helpdesk.ama-inc.com

• Username=AMA email address

• Password = unique to the helpdesk (NOT your single-sign on password), if you have lost, forgotten, or need a password, click “forgot password” on the bottom of the screen

 

The Helpdesk Portal allows you to:

• Submit a ticket

• Check on the status of a ticket

• Update a ticket

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